Delivery Details
We make buying new worktops convenient from start to finish, and our industry-leading in-house Two-Person delivery service is at the heart of what makes ordering from WEX Trade so easy.
Our own in-house team can deliver on any exact date to suit your requirements.
We hold over 20,000 worktops in stock, meaning we're able to deliver standard worktops ordered before 12 noon the next day, to the vast majority of UK Mainland postcodes.
Our specialist team of two drivers will take care of the heavy lifting for you and offload your goods into the nearest available point of entrance to the building.
Christmas 2024 Delivery Information
Please see below for key Christmas delivery dates:
Bespoke Orders
- *Please note: The delivery deadline for customised worktops has now passed and new orders will be delivered in the new year.
- Orders must be placed by 10am on Friday 20th December for delivery before Christmas
- The final delivery date before Christmas will be Monday 23rd December
Standard Orders
Two-Person Delivery Service £18 + VAT
A fully trained team of two WEX Trade® staff will offload the goods to a ground floor room of your property, provided clear access is possible from a ground floor entry point.
We offer a weekly, Thursday delivery service to postcodes: IV1 1, IV2, IV3, IV12, IV13, IV30, IV31, IV32, IV36. Delivery £50 + VAT
Courier Service for Small/Medium Items
– including Oil, Edging Strips and jigs
*Excludes ceramic and composite sinks
(Free, with any worktop delivery).
One-person courier service for small and medium items.
For small and medium items such as Shelves, Sinks and Taps, your goods will be delivered by a courier service that delivers between 7am and 6pm Monday - Saturday (dependent on the delivery option you choose). Deliveries will require a signature.
Depending on the delivery option you have selected, you could receive your order before 10:30am the next working day. This is our quickest option. There are several other weekday options, plus Saturday delivery options available. The full list of delivery options for these items is displayed at the checkout. Please ensure you provide us with your telephone number and email address, so you can get a notification of the delivery driver's name and your 1-hour time slot.
Our in-house Two-Person Delivery Service delivers to the vast majority of the UK, but does not cover Ireland, Northern Scotland or island locations.
Large volume orders will be delivered via a pallet service and where possible we advise a fork lift is available on site to offload the goods.
Monday to Friday Two-Person delivery service available
Thursday delivery to postcodes: IV1 1, IV2, IV3, IV12, IV13, IV30, IV31, IV32, IV36
Delivery unavailable
If you would prefer to organise your delivery with us, contact [email protected] or call 0345 22 22 611. We are also happy to store worktop orders for a certain amount of time to guarantee availability for a future date. We offer this service as we understand how stressful it can be to organise a kitchen installation.
Please note that although every effort will be made to ensure that delivery occurs during the estimated timeslot specified, due to unforeseen conditions - such as traffic - delivery can occasionally take place at a slightly different time from the slot specified.
It is essential that all worktops are checked upon receipt before they are signed for. If any of the packaging appears to be damaged or not intact, the goods must be signed for as "damaged" and a damage report should be filled out with the driver. If someone is signing for the goods on your behalf, please ensure that he/she is aware of and understands the terms of delivery. We need to be informed of any damage within 2 calendar days of receipt. Failure to comply with any of the above will result in a void claim. Due to the insurance liability, we cannot accept responsibility for any damaged items signed for as "clear", "unchecked" or in "good condition".